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Junior Business Analyst5 g3 R8 F# _0 c! ^% P
1 f. a e2 W# A: q. `- \Full time position, Monday to Friday, 8:00am - 4:30pm.
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: g" C1 V* g* p6 H2 wLocation: Dorval; } ], V; j# I/ c/ N$ E" f
) o4 a% @- T6 Y, y sResponsibilities and missions:
' U$ q: k) U4 b# H3 N0 C-Communicate with the various carriers, suppliers and business partners; 9 {7 g8 {; m' k4 F7 J% P
-Conduct root cause analysis;
" ?7 E7 S4 ?& T6 u x- C% u-Carry out the documentation and the good management of the exchanges with the customers and the resolution of the problems; + Z$ w$ z! j/ a4 O
-Use and test various information management systems and tools; 7 z" ?7 o2 m# m% h1 _5 B
-Assist clients on the use of the various processes and tools put in place; ! S* P$ @5 ]% j9 O
-Perform the diagnosis of routine operations and activities, as well as manage and document changes made; + z. [, h/ Q) a0 T, f* b i! u
-Identify, document and improve existing processes;
* V1 v- r, i2 C" {5 y z. s/ t-Analyze, validate, clean and test data to ensure integrity; * @, c5 [' a G r- g5 ~
-Analyze and document the needs of users;
) o, S+ t* ^$ p% j5 Y+ ?-Participate in the identification and realization of continuous improvement projects;
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! @4 y. L Q4 Z& W! }4 ?Qualifications and skills: 7 I# x! p$ ]: o1 i
-College diploma completed in a related field;
9 s) ?( X; T! K i$ v-2 to 3 years of experience in a related field;
: Y+ ^: |) m N1 u, m7 q' N-Bilingualism – Essential; . M( V; I {( _( N/ E* l5 L
-Advanced level of Excel- Essential;
( g1 h- V% \ X-Advanced level of proficiency in Outlook – Essential;
+ v0 u+ G0 N$ o-Good knowledge of Access and SQL-Asset
& d& n2 ^* `" k; n# D/ |9 U1 i2 v! l-Excellent communicator, both oral and written;
* S6 ~4 m$ I0 W" U; T-High level of flexibility and adaptability.
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7 p. G6 l1 S" ]& b+ t" IPlease send your CV to: info@canscene.com
' y: c7 N }% {/ kOr visit www.Canscene.com |
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