Minimum two years of experience in a similar position;
Positive contribution to team spirit;
Punctual and responsible;
Ability to manage flexible work schedules;
Availability: days/evenings, weekdays/weekends;
Attention to detail and cleanliness;
Demonstrate initiative;
Ability to manage time to accomplish several tasks at once ! P8 W* m- C v9 {9 M6 e& q3 A. f8 q
: m$ V+ h% D) D, }( @% ^具体工作内容如下: 1 M% Y8 Z. a7 V3 y2 E9 v# g
Responsible for the quality of service, cleanliness, atmosphere, and fostering a team environment to achieve total guest satisfaction;
Responsible for the orientation, training, and evaluation of all service employees and ensuring compliance with company standards, policies, and procedures through leadership and guidance;
Responsible for ensuring all employees comply with provincial laws regarding the service of alcoholic beverages and smoking laws;
Train, develop, monitor, and supervise banquet staff;
Schedule banquet staff according to hotel standards;
Liaise with the Sales and Banquet Coordinator to ensure optimal guest satisfaction and adherence to the details specified in banquet contracts;
Meet with function coordinators before the start of each function and make any requested changes; • Ensure that service to individual guests is delivered efficiently and courteously while adhering to the service standards established by management;
Be familiar with all details of the event order and follow pre-established agreements;
Maintain accurate guest checks and enter orders into the point-of-sale system;
Ensure that all guest checks are "closed" on the point-of-sale system;
Ensure and provide the correct change to the guest when contractually required;
Ensure that proper mise-en-place is prepared at all times and for the next shift;
Be thoroughly familiar with all fire and safety procedures;
Report technical deficiencies within the hotel to the Maintenance Manager by completing a "Maintenance Request Form";
Report any "Lost and Found" items to the Executive Housekeeper; • Ensure that the Banquet Captain's task list is completed;
Any other related tasks.6 k; }# l. H; W: g! J, }: U. Z
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一经录用,酒店将提供良好的福利待遇。 ; m0 [8 E" M3 W4 y: j( G r& V7 v) X) @1 t \7 R
有意者请发正式的英文或法文简历至 rh@hicvmtl.com 。 谢谢!# F: ]6 M. N+ q+ P, d9 J- G1 m
如果没有发正式的英文或法文简历,请恕我们无法考虑您的申请。 }: L6 s. R9 L8 H* E d# g. {( q4 P