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标题: 蒙特利尔知名电商公司诚聘客服专员 [打印本页]
作者: shopper+ 时间: 2019-11-6 10:38
标题: 蒙特利尔知名电商公司诚聘客服专员
Shopper+ Inc. iscurrently looking to fill a full time entry position within our customerservice team. We're looking for someone who is very punctual, motivated, hasgreat people skills, good work ethics and willing to learn.
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CustomerService Agent 1
Qualifications:
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- Good communication skills In English andFrench;
- Familiar with computer,especially the Microsoft and chattingsoftware;
- Sense of responsibility Problem solving ,Good team player;
- Strong time management ability and multitasking.+ z/ h* R1 ^4 S
Roles & Responsibilities:
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- Determines requirements by working withcustomers.;
- Answers inquiries by clarifying desiredinformation; researching, locating, and providing information
- Resolves problems by clarifying issues;researching and exploring answers and alternative solutions; implementingsolutions; escalating unresolved problems.
- Fulfills requests by clarifying desiredinformation; completing transactions; forwarding requests.
- Maintains call center database by enteringinformation.
- Keeps equipment operational by followingestablished procedures; reporting malfunctions.
- Enhances organization reputation byaccepting ownership for accomplishing new and different requests; exploringopportunities to add value to job accomplishments.
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The position is fromMonday to Friday, 9:00 AM - 5:00 PM, 37.5 hours per week. We don't requestextra hours and no work on weekends. Our company is located in the industrial park of Lachine. (2110 52e Ave, Lachine) competitive salary and commission plus benefits, including quarterly rewardsand insurance. Employee activities, outings and events are held every quarter.
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