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标题: Altima Telecom凯亚电讯诚聘电话中心客服销售人员 [打印本页]

作者: Altima Telecom. 时间: 2017-4-19 15:50
标题: Altima Telecom凯亚电讯诚聘电话中心客服销售人员

Altima Telecom is one ofthe leading telecommunications companies proving the best Internet, IP phoneand IPTV services in Canada. We are currently seeking a self-motivated teamplayer to fulfill one of our Customer Service Rep position.

Job Description

· Communicate with ourclientele via inbound calls and emails, Provide excellent assistance to ourcustomers’ inquiries which includes: Billing, service offerings, accountupdates, upgrades, cancellations requests, address and service changes/upgrades,moving orders, basic technical troubleshooting.

Skills/Qualifications:

· Education: Secondary,GED or higher

· Customer serviceexperience with the telecommunication industry.

· Technical supportexperience is an asset

· Excellent communicationand listening skills.

· Analytical and problemsolving skills.

· Ability to multi-task,and work under pressure.

· Ability to work in acomputerized and constantly changing environment.

· Knowledge of modemconfiguration (DSL modems, CABLEmodems, PBX, LAN, WAN, Android TV box, dualband routers) is an asset.

· Fluency in English, anda second language both in writing and speaking are required, other languagesare an asset preferably French, Mandarin& Cantonese, Spanish, Hindi &punjabi, and Arabic.

Why work at AltimaTelecom?

Our Benefits:

· Extended Health &Dental Benefits.

· Employee discounts oncompany’s services.

· Career advancementopportunities.

Our Work Environment:

· Casual dress code.

· Friendly staff.

· Fulltime : 40 hours/week

· Salary : Base salary ranges between $12-$16 plusBonuses + night Shift Bonus.

· StartDate : ASAP

Job Type: Full-time

Job Location:

· Saint-Laurent, Montreal

Required education:

· High school orequivalent

Required experience:

· Customer Service: 1 year

Required languages:

· French, English+other language will be an asset

If you are interested in this position, please send your CV to cv@altimatel.com

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