Post by 朵朵
不对阿，我一直是Bell的用户，住宅电话一直是21.94加税，今天看了楼主的帖子后打了那个电话，然后就改成13.41加税了。
Post by linsunrise
请问当时你打电话时怎么和他们说的，是说你听说他们有promotion还是什么，我觉得会不会是和你怎么说的还有接电话的人有关系呢？谢谢，请告知，我也是bell的用户，想给他们打电话。
我的住宅电话一直是22.74加税（19.28residence+0.19的911municipalcharge+0.47的911emergency+2.8touchtone service），我当时申请时就说要的是basicplan，就得到这些，不会他们乱给我加了什么吧，那个touchtone是必须的吗？
在线等。
再次感谢！
Post by linsunrise
请问当时你打电话时怎么和他们说的，是说你听说他们有promotion还是什么，我觉得会不会是和你怎么说的还有接电话的人有关系呢？谢谢，请告知，我也是bell的用户，想给他们打电话。
我的住宅电话一直是22.74加税（19.28residence+0.19的911municipalcharge+0.47的911emergency+2.8touchtone service），我当时申请时就说要的是basicplan，就得到这些，不会他们乱给我加了什么吧，那个touchtone是必须的吗？
在线等。
再次感谢！
Post by 朵朵
我就说有朋友刚申请的Bell电话，怎么费用跟我的不一样呢？接电话的是一个态度很好的先生，问了我现在的费用情况，包括电话和高速网，然后就同意把电话的费用改成13.41加税了，但只有12个月，一年以后是18.41加税。
Post by 朵朵
我就说有朋友刚申请的Bell电话，怎么费用跟我的不一样呢？接电话的是一个态度很好的先生，问了我现在的费用情况，包括电话和高速网，然后就同意把电话的费用改成13.41加税了，但只有12个月，一年以后是18.41加税。
Post by 121606
电话费用不一样的一个原因是每个区的 Municipal Charge 和 911 charge 不一樣.
在同一个municipal 应该是一樣的.
Post by linsunrise
. . . . . 那个touchtone是必须的吗？ . . . .
Post by 121606
如果你只用basic phone, 就可以減 $5. (你的 22.74 - 5=17.74 + tax) 多一个服务多減$5.
There is a big catch: 你要簽一年合同, 才可以在头六个月每月減$5. 後六个月回原价.
或者簽兩年合同, 则第一年每月減$5(17.74). 第二年回原价(22.74).
Post by linsunrise
想再确认一下你的internet是不是用的也是bell的？是不是像LZ说的要签一年或2年的合同？
谢谢
Post by montrealpost
Next time, try for
1) No contract: Savings = $25 + $5x3 = $40, if u're lucky, u may even get it 2nd time(same year).
vs.
2) 1 year contract: Savings = $5 x 6 = $30
vs.
3) 2 yrs. contract: Savings =$5 x 12 = $60
Best, try for the $13.41/month but believe it's only for new customer.
p.s. actually, I'm getting tired in calling Bell every few months, may just change over to Primus for $19.99+tax, regular land line. Get Aeroplan at same time.
(Believe Primus charge u extra$ if u switch out before 1 year, very tricky clause)
Post by montrealpost
谢谢分享, glad to know u got the credit.
Check your next bill, basic line(=your "residence") should change from $19.28 to $19.99. I still suspect your TERM changed to 30-days-cancellation-notice. U don't get any paper work.
Credit applied today. Your next bill will be $0. Do let us know if u know further details. Happy new year!
p.s. when your 3 months' up, call again. Depend on your luck, u may get it 2nd time. Yes, I've got mine. :p
Post by montrealpost;2129933
谢谢分享, glad to know u got the credit.
Check your next bill, basic line(=your "residence") should change from $19.28 to $19.99. I still suspect your TERM changed to 30-days-cancellation-notice. U don't get any paper work.
Credit applied today. Your next bill will be $0. Do let us know if u know further details. Happy new year!
p.s. when your 3 months' up, call again. Depend on your luck, u may get it 2nd time. Yes, I've got mine. :p
Post by linsunrise;2182269
I got my 2 bell bills after I called them for getting this credit. the first one is 0 plus 2.16cr because of the 25$ upfront, the 2nd one is 23$ because of the 2.16cr from the 1st time.
In this case, I am not getting that 5$credit for 3 months.
Tough, my basic line(=your "residence") stays $19.28 instead of changing to $19.99
romotion Dept" - another -$25 +$5x3. [color="Red"](4th time)Post by montrealpost;2134333
1) No contract: Savings = $25 + $5x3 = $40, if u're lucky, u may even get it 2nd time(same year).
vs.
2) 1 year contract: Savings = $5 x 6 = $30
vs.
3) 2 yrs. contract: Savings =$5 x 12 = $60
Post by montrealpost;2182688
Thanks for sharing info, glad to hear your $19.28 didn't go up. They have fogortten to give u the $5 credit for 3 months. If u remember they did mention that, u can call Billing Department NOW and ask them to correct it. They should be putting $5x3 credit in your next bill.
For myself, I would wait for next bill then call them for another $25+$5x3months. I'm getting too tired to call them. Actually, u can even call now and TRY to ask for it again. Read my NEXT NEXT reply.
Post by jyf221;2184816
问nanu你的网怎么给的优惠 是7m高速吗 要续签合约吗
我们家也是 怎么没给的优惠
Post by ;2189217
When I first got the discounts back in March 2008, the agent offered 3 additional services, free for 3 months. I never bother asking what 3 services were, just turned down the offer right away.
For the last while, I can't recall agents offering that. In case any of u have gotten something similar, remember to cancel those IF u don't want them. Don't think u want to see additional charges.
) suggested u to change to Primus that only cost $19.95+tax (of cause say smaller amount :p ) but u're quite happy with Bell. However, with the price difference, u are having problem making the decision. :wink: Can they do something to help u. :cool:Post by montrealpost;2189354
Sounds SORT OF right! However:
1. It appears that Bell doesn't charge certain customers the $50 installation fee,
2. How much after 6 months? (per info. I've got, u should get the -$5 rebate for new customer for 12 months, I don't know where your other $5 rebate comes from.)
May be it has something to do with whether u agree to a contract. If u havn't really "sign up" for it, u may want to call that 1-8##-# below. They may ask u to sign up for 1 or 2 year contract, think it over.
For your comparison, [color="Red"]REGULAR phone by Primus is $19.95+ $0.40(911)+tax=$22.97 vs. Bell $26.38 after tax. Primus doesn't charge installation,+Aeroplan miles, but charge ~$60 if u cancel phone ~within 12 months.
TRICKS for calling Primus: [color="Red"]select FRENCH in automated system, u'll be ~branched to their New Brunswick calling centre, they ALL speck perfect ENGLISH+FRENCH, 10 times more knowledgeable than the Indian or whoever else.
Have fun!
Post by montrealpost;2183410
May be u want to use eMail or "chat(with computer)"? Check Bell.ca.
After all, it's only a small issue, but annoying.
romo Home Phone Package 3 mths"Post by jyf221;2189610
但是我没打310 2355 去Loyalty Dept 因为我们家有distance block 所以这个offers应该算还没执行吧。。我要怎样再去cancel
Post by summer68;2128465
刚刚才order的
就是basic phone line
是BELL发的mail给的这个优惠
有兴趣的打电话：1-866-623-3922
Good Luck!!
Post by summer68;2128557
不需要多个服务
我就在Bell一个服务，住宅电话，发帖前才order的
Post by summer68;2128608
我收到Bell寄来的信
说他们的新年计划，12个月10刀起价的住宅电话，[color="Red"]没有初装费，没有长期合同
我的Videotron电话这个月到期，已经Cancel了
他们的信是几天前收到的
我知道是广告所以今天才打开
然后我就打了那个866电话，他们问了名字就给我了
估计他们知道我是Videotron的电话用户所以发信给我
误导大家了，不好意思
呵呵
Post by montrealpost;2182694
Thanks again to LZ for sharing info. Got my bill today, called the 1-866-623-3922, the explanation is:
Basic phone ~$19.95
- bundle discount [color="Red"]-$5
- new customer discount [color="Red"]-$5 (only for [color="Red"]12 months)
+ 991 +TouchTone +shits ~+3.46
=====> total $13.41
.Post by montrealpost;2192319
Reply to him that the the $5 is not bundle discount but a 3 months(-$5) Promotion offered by the agent:
1) quote your confirmation #, if not
2) tell him a friend of yours got similar thing, on Bell bill the item read:
"
Good luck!
Post by montrealpost;2193780
Now I remember and have just check my bills. After getting the 1st bill, my phone bill changed from:
Lingne de residence $19.28 => Home Phone Lite Package $19.99 which includes:
- "Residence line"
- "25 cents a minute feature" (=long distance plan)
As we use calling cards, not direct LD calling, I've completely forgotten it. Sorry! U do need CALL BELL (service department?) to cancel the LD Block before they can give u this promotion. However, I believe there's a $25/$30 charge to unblock. See if u can negotiate with Bell to waive that charge. Also, think it over 1st- in case u make any mistake, BELL will really charge u $0.25/min. on LD, EXPENSIVE!!!!
The 3 free services should have been like Call Waiting/CallerID/etc. The Long Distance Block is a special feature.
Post by montrealpost;2334474
See https://www.sinoquebec.com/bbs/showthread.php?t=631126
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